The Mini MBA in Communication will empower you towards becoming a more influential leader through effective communication and collaboration. (25 Hours Online + 2 Days On-Campus Workshop or Virtual Workshops and 2 Short Courses)
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Summary
Where professionals gain the training to communicate clearly, concisely, and convincingly, ensuring the success of any and all workplace actions that involve communication of some kind.
Faculty description
We all need to communicate ideas in the workplace, no matter our role or what stage we’re at in our career. The further we advance, the bigger the ideas we need to synthesise and present to our colleagues, customers, and chief executives.
And that’s where AIM’s communication courses provide structured support. They’re expertly designed to help professionals develop these abilities in real workplace contexts to refine how they write, speak and present.
The Faculty of Communication offers a market-leading suite of short courses, Mini MBAs, microcredentials, and higher education programs that are expertly designed to help you master every kind of communication, from business reports to formal presentations and even your daily emails and meetings, by learning the professional strategies you need to inspire change and drive action.
For those seeking flexible study options, AIM also provides online communication courses. Strengthen your skills from anywhere while applying new techniques immediately in your role.
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76% of Australian businesses rate Communication as the most crucial skill for their company
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(AIM SOFT SKILLS SURVEY 2019)
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70% of Australian jobs require employees with developed verbal communication skills
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(DELOITTE 2019)
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There is a 45% gap between the availability and demand for communication skills within the Australian employment marketplace
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(DEPARTMENT OF EMPLOYMENT 2016)
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Approximately $420,000 is lost by companies with less than 100 employees every year due to miscommunication
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(SOCIETY FOR HUMAN RESOURCE MANAGEMENT)
Who should attend AIM's Communication courses?
Target Audience
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JUNIOR EMPLOYEES
wanting to communicate appropriately and professionally in the workplace
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TEAM LEADERS
who need to mediate conflict and make sure the members of their team are aligned on their shared goals
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DEPARTMENT HEADS
who need to effectively and respectfully collaborate with other functions of their organisation
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FRONTLINE WORKERS
who must represent their organisation in a positive light to consumers and external stakeholders
Faculty Experts Title
AIM COMMUNICATION FACILITATORS
Faculty Experts
Call to Action
Download the Communication Directory
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“For somebody new to the industry that I’m in, the wealth of knowledge I gained from the AIM facilitators is invaluable.”
Carole Collie,
Recent AIM Participant
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“The facilitator brings the content to life with real life examples, keeping us involved and interested throughout the course.”
Cara Tobin,
Recent AIM Participant
Read more from the AIM Communication Blog
Communication FAQs
Why is communication important in the workplace?
Why is communication important in the workplace?
Effective communication is the foundation of every successful organisation. It ensures information is shared clearly, reduces misunderstandings and builds stronger relationships across teams. When employees communicate well, collaboration improves and decision-making becomes more efficient.
Research cited by AIM highlights the scale of this challenge:
- 76% of Australian businesses rate communication as the most crucial skill
- 70% of Australian jobs require developed verbal communication skills
- Companies with fewer than 100 employees lose approximately $420,000 per year due to miscommunication
AIM's communication skills courses help professionals develop these capabilities by teaching techniques to convey ideas confidently, listen actively and influence outcomes constructively in any workplace environment.
Who are AIM's communication courses designed for?
Who are AIM's communication courses designed for?
AIM's communication courses are designed for professionals at every career stage - from those building foundational skills in expressing ideas and managing difficult conversations, through to experienced leaders who need to influence, negotiate and present with authority.
Regardless of your industry or function, AIM's courses are structured to deliver practical, immediately applicable techniques that drive real performance improvement.
What skills will I learn in AIM's communication courses?
What skills will I learn in AIM's communication courses?
AIM's communication skills courses cover a wide spectrum of abilities needed to succeed in modern workplaces, including:
- Writing clear, professional documents - including reports, proposals and emails - that convey ideas with impact
- Delivering persuasive presentations that engage audiences and influence decisions
- Managing conflict constructively to maintain positive, solutions-focused workplace relationships
- Building strong customer relationships through empathy and service excellence
- Developing active listening and feedback skills to strengthen collaboration
Each course in business communication combines proven frameworks with real-world application to help participants communicate with clarity, authority and confidence.
What are some practical applications of communication skills for business?
What are some practical applications of communication skills for business?
Strong communication skills are essential for nearly every business function - from negotiating contracts and managing clients, to leading teams and delivering presentations. Completing a course in business communication helps professionals apply effective writing, speaking and interpersonal strategies to real-world business situations.
For example, you'll learn how to structure reports, communicate persuasively with stakeholders and manage conflict constructively - all of which directly improve organisational performance and your professional impact.
How long do AIM communication courses take?
How long do AIM communication courses take?
Course duration varies depending on the program type and study format:
- Short courses such as Effective Communication typically run for one to two days, designed to deliver targeted outcomes that can be applied immediately in the workplace
- The Mini MBA in Communication extends over several weeks, combining multiple learning modules for deeper professional development
- Self-paced online communication courses provide up to six months of continuous access, allowing you to learn at your own pace and fit study around professional and personal commitments
How are AIM courses delivered?
How are AIM courses delivered?
AIM offers flexible delivery options so you can study in the way that best fits your schedule, location and learning style.
Live Virtual Classrooms
All on‑campus short courses are also available as full‑day virtual classrooms (9:00 am–5:00 pm AEDT). These sessions are delivered via Zoom and mirror the on‑campus experience, with the same facilitator‑led, peer‑based learning environment.
Self‑Paced Online Learning
AIM provides several online options that allow you to study anytime, anywhere:
- Online Short Courses with up to six months of continuous access
- Immersive Online Learning Series modules (approx. 2.5 hours each), available on‑demand with immediate access
- Mini MBA in Communication, which can be completed entirely online
Fully Online Study Experience
All AIM communication courses can be completed 100% online. You’ll learn from experienced facilitators in the Faculty of Communication, accessing recorded lectures, case studies and practical exercises through AIM’s interactive learning platform. This allows you to upskill flexibly without interrupting your career.
How can I improve my communication skills?
How can I improve my communication skills?
Improving communication skills involves practice, feedback and professional development. Enrolling in a structured communication skills course provides a clear framework to strengthen verbal, written and non-verbal communication.
AIM's programs combine expert-led workshops, interactive exercises and real-world scenarios to help you build confidence and apply what you learn immediately. For those seeking flexibility, AIM also offers online communication courses, so you can refine your communication techniques at your own pace while balancing work commitments.
Are there any bundle discounts available for communication courses?
Are there any bundle discounts available for communication courses?
Yes. AIM offers several bundle options that let you save 20% when combining select courses:
- Communication Bundle: Effective Communication + Dealing with Difficult Behaviours (save 20%)
- Sales Bundle: Effective Communication + 7 Skills for Sales Success (save 20%)
- Communication Essentials Bundle: Online Presentation Skills + Facilitating Effective Meetings Immersive modules (save 20%)
Add eligible courses to your cart and the discount is applied automatically at checkout.
Can AIM's communication courses be delivered in-house for my team?
Can AIM's communication courses be delivered in-house for my team?
Yes. Every Communication short course is available as a closed cohort or fully customised in-house program, tailored to your organisation's industry, culture and specific communication challenges. A shared learning experience creates immediate team alignment and consistent capability across your workforce.
AIM has partnered with over 500 organisations on tailored learning solutions across government, health, financial services, mining, manufacturing, construction and more. Find out more about AIM's in-house training solutions.
