Assertiveness Techniques
Being self-assured and confident without being aggressive is critical to getting things done in today’s interdependent and high-performance business environment. Developing assertiveness is essential to express our beliefs and opinions directly and honestly whilst remaining respectful of the feelings of others.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations, and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
Is this course right for you?
If you’d like to communicate more effectively in the workplace, this course will give you the confidence to express your ideas while building better working relationships with your colleagues.
Learning Outcomes
Upon completion of this course you’ll be able to:
- Leverage personal insights into the ways in which you respond to various scenarios through a strong focus on communication and behaviour
- Use proven techniques to effectively manage your responses and express your views more assertively with others
- Express your ideas, opinions, wants, and needs while improving your relationships
- Recognise, monitor, and control your behaviour while identifying when, why, and how to respond assertively, and openly express how you feel
For the full 1-day agenda download the expanded Assertiveness Techniques Course Guide
Upcoming Courses
Upcoming Virtual Courses
Team Training
The Assertiveness Techniques Short Course can be delivered as a Closed Cohort to ensure consistency, alignment, and immediate application in your workplace.
Bring your team together for a shared learning experience that delivers stronger engagement and a cost-effective, scalable solution for upskilling your workforce.
Delivery Modes
On-Campus Workshops – 1 day face-to-face workshop
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.
Unless otherwise noted, AIM's On-Campus Short Courses begin promptly at 9:00 am and finish no later than 5:00 pm (Local Time).
Virtual Classroom - 1 day virtual session
Utilising highly accessible digital capabilities, virtual classrooms provides the benefits of live learning — working with peers, asking questions with immediate answers from facilitators, and stimulating deeper discussions — with the flexibility of online learning.
AIM's Virtual Short Courses begin at 9:00 am and finish no later than 5:00 pm (AEDT/AEST).
Contextualising training engagements for your industry or organisation maximises relevance and increases the transfer of learning into the workplace. Develop team cohesion and achieve your specific business objectives through a shared, in-house learning solution.
AIM’s experienced learning designers develop both accredited and unaccredited learning engagements to build the critical competencies you need for success. Join over 500 organisations creating compelling and engaging AIM tailored learning solutions for industries including Government, Health, Financial Services, Mining, Manufacturing, Construction and more.
Find out more about AIM's Training Solutions for Organisations
Learn it. Earn it.
Share it.
By completing AIM’s Assertiveness Techniques course, you will receive a certificate to recognise the high standard of learning and skill development you have attained. Print your certificate or share it electronically to demonstrate your ever-growing value to employers and peers.
Other Information
Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan - zipMoney
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan - zipMoney
All students receive:
- Comprehensive course notes
On-campus students receive:
- Morning tea, lunch and afternoon tea
- Internet access
- Please advise AIM when booking if you have any dietary or accessibility requests.
Virtual students will require the following:
- Computer or mobile device
- An internet connection (broadband/4G+ recommended)
- Speakers and a microphone
- A webcam
Our Facilitators
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task.
Who is better placed to teach the art and science of management than those with current, daily real-world experience?
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