Student Support and Wellbeing at AIM
At the Australian Institute of Management (AIM), we are committed to creating a safe, inclusive, and supportive learning environment where every student has the opportunity to succeed. Whether you're just exploring your study options or already progressing through your course, AIM provides a wide range of support services to help you stay on track, feel connected, and thrive during your learning journey.
Support at Every Stage of Your Journey
From the moment you enquire about a course, AIM offers structured, consistent support tailored to your needs.
Pre-enrolment
AIM provides course advice and digital readiness checks.
Enrolment & Orientation
Students receive welcome calls, emails, and live orientation.
Support & Progression
Regular check-ins, coaching, and access to wellbeing services.
Academic Support
Academic coaching, webinars, forums, and reasonable adjustments.
Completion & Beyond
Continued access to records and post-study guidance.
Advice and Support

Course Advisors
Students can contact our experienced course advisors for personalised advice on course selection, study support options, career guidance, and understanding our terms and conditions, ensuring you have the right information to make confident and informed decisions.

Student Support Team
Our dedicated Student Support Team is here to assist with navigating the LMS, answering general enquiries, guiding you through policies and procedures, and connecting you with the right services to help you stay organised and on track.
Wellbeing
AIM's approach to student wellbeing is built around early identification, practical support, and proactive inclusion, ensuring all students feel safe, valued, and connected with access to appropriate resources, referrals, and culturally responsive support throughout their learning journey.
Personal Wellbeing
If you're experiencing personal difficulties, AIM can connect you with external services such as:
- Lifeline — 13 11 14
- Beyond Blue — 1300 22 4636
- Salvation Army — 13 72 58
Diversity and First Nations Support
AIM's First Nations Student Support Framework ensures culturally safe support is available from enrolment to graduation.

Our Student Diversity and Equity Policy promotes inclusive learning experiences for students of all backgrounds, identities, and abilities.
