Information and Policies
Start Saving on Training in 3, 2, 1… FIND OUT MORE
myAIM Student Portal
Back to Home

Megamenu

Browse
See all Faculties arrow_forward
Chat_Bubble
Communication
Target
Digital Marketing
Desktop_Windows
Digital Skills
Finance
Finance
Health_Cross
Health And Effectiveness
Group
Human Resources
Crown
Leadership and Strategy
View_Kanban
Project Management
Sell
Sales
Cognition_2
Training
menu_book
On-Campus and Virtual Short Courses
laptop_mac
Online Short Courses
360
Immersive Online Learning
laptop_mac
Vocational Qualifications
workspace_premium
Mini MBAs
bolt
Microcredentials
star
Organisational Coaching
school
Higher Education
apartment
Training For Organisations Overview
Crossword
Tailored Learning Solutions
Groups
Group Training
Handshake
Partner Pricing
Account_Balance
Public Sector Training
Post
Blogs
Newsmode
News
auto_stories
Research and Whitepapers
info
About AIM
policy
Information and Policies
groups
Executive Leadership Team
Groups
Board of Directors
handshake
Careers
Phone
Contact AIM
local_florist
Adelaide Campus
sunny
Brisbane Campus
museum
Canberra Campus
tram
Melbourne Campus
anchor
Sydney Campus
For Individuals
Browse and Find
grid_view
Subject Areas
Browse by topic or discipline
grid_view
Browse by subject area
Explore our entire catalogue across these 10 core disciplines.
See all Faculties arrow_forward
Chat_Bubble
Communication
20 Courses
Target
Digital Marketing
6 Courses
Desktop_Windows
Digital Skills
27 Courses
Finance
Finance
4 Courses
Health_Cross
Health And Effectiveness
8 Courses
Group
Human Resources
11 Courses
Crown
Leadership and Strategy
43 Courses
View_Kanban
Project Management
13 Courses
Sell
Sales
6 Courses
Cognition_2
Training
5 Courses
Products
menu_book
On-Campus and Virtual Short Courses
menu_book
Featured Courses
Professional development courses for new starters and senior leaders alike.
See all Short Courses arrow_forward
Short Courses 2 Days
New Leader
AIM's two-day New Leader combines the foundational skills and knowledge of great management with ongoing support to ensure a successful transition into leadership.
2 Days · On-Campus or Virtual Workshops or In-House Training Solutions
$2200.00 View Course
Short Courses 2 Days
Project Management Fundamentals
AIM's two-day Project Management Fundamentals course is ideal if you would like to have the knowledge, tools, and techniques to effectively manage projects.
2 Days · On-Campus or Virtual Workshops or In-House Training Solutions
$2080.00 View Course
Short Courses 2 Days
Agentic AI for Leaders
AIM's two-day Agentic AI for Leaders is a practical leadership course focused on strategic judgement, governance and executive oversight for Agentic AI.
2 Days · On-Campus or Virtual Workshops or In-House Training Solutions
$2200.00 View Course
laptop_mac
Online Short Courses
laptop_mac
Featured Courses
Self-paced learning experiences that are not reliant on geographic location and provide the flexibility required for success in the modern world.
See all Online Short Courses arrow_forward
Short Courses 6 Months Continuous Access
Leading People (Online)
AIM's Leading People (Online) is ideal for any manager who would like to develop their skills for leading their organisation and the people within it.
6 Months Continuous Access · Online
$2080.00 View Course
Short Courses 6 Months Continuous Access
Managing People (Online)
AIM's Managing People (Online) course shows how to engage your staff and facilitate cohesion through emotionally intelligent communication and behaviour.
6 Months Continuous Access · Online
$2080.00 View Course
Short Courses 6 Months Continuous Access
Managing Team Performance (Online)
AIM's Managing Team Performance (Online) will uncover ways to manage your own workload and goals while you develop a culture of learning and growth. 
6 Months Continuous Access · Online
$2080.00 View Course
360
Immersive Online Learning
360
Featured Courses
Transforming how organisations, teams and individuals build critical behavioural and business capabilities quickly, practically, and with lasting impact.
See all Immersive Online Courses arrow_forward
Immersive Online Learning 150 Minutes
Adaptive Leadership
AIM's Adaptive Leadership online short course equips you with the mindset, frameworks and practical tools to lead confidently through change and uncertainty.
150 Minutes · Online
$350.00 View Course
Immersive Online Learning 150 Minutes
Generative AI Prompting
AIM's Generative AI Prompting online short course builds the core skills and practical techniques you need to work effectively and confidently with AI tools.
150 Minutes · Online
$350.00 View Course
Immersive Online Learning 150 Minutes
Project Planning
AIM's Project Planning online short course provides you with the essential knowledge and practical tools to plan, structure and manage successful projects from start to finish.
150 Minutes · Online
$350.00 View Course
laptop_mac
Vocational Qualifications
laptop_mac
Featured Vocational Qualifications
Nationally recognised Vocational Qualifications, delivered fully online, that teach the knowledge you need to fast-track career success.
See all Vocational Qualifications arrow_forward
Online · 10 Units 18-24 Months
BSB60420 Advanced Diploma of Leadership and Management
AIM's Advanced Diploma of Leadership & Management is designed to enhance management skills while providing the expert insights needed to be an effective leader.
18-24 Months · Online
$7200.00 View Course
Online · 12 Units 12-18 Months
BSB50820 Diploma of Project Management
Study AIM's 12 month Diploma of Project Management. Learn how to effectively plan & deliver successful projects for your organisation.
12-18 Months · Online
$5500.00 View Course
Online · 12 Units 12-18 Months
TAE40122 Certificate IV in Training and Assessment
AIM’s Certificate IV in Training and Assessment equips you with the skills needed to design and deliver effective training and assessment programs.
12-18 Months · Online
$4400.00 View Course
workspace_premium
Mini MBAs
workspace_premium
Featured Mini MBAs
Our highest rated suite of courses, designed to strengthen strategic thinking, build core business capability and help you apply learning immediately in your role.
See all Mini MBAs arrow_forward
Mini MBA 25 Hours Online + 2 Days On-Campus Workshop
Mini MBA
AIM's Mini MBA empowers Australian business leaders with the skills needed to evolve their business practices and adapt to changing work environments.
25 Hours Online + 2 Days On-Campus Workshop · On-Campus or Virtual Workshops or In-House Training Solutions
$4150.00 View Course
Mini MBA 25 Hours Online + 2 Days On-Campus or Virtual Workshop
Mini MBA for People and Culture
AIM's Mini MBA for People and Culture empowers Australian business leaders to enhance their strategic acumen, adaptability, and influence within their organisations.
25 Hours Online + 2 Days On-Campus or Virtual Workshop · On-Campus or Virtual Workshops or In-House Training Solutions
$4150.00 View Course
bolt
Microcredentials
bolt
Featured Microcredentials
Build targeted capability without pausing your career. These courses provide the education and knowledge needed for you to make an immediate and meaningful impact at your organisation.
See all Microcredentials arrow_forward
Microcredential 8 Weeks
Microcredential in AI Ethics and the Power of Critical Thought
This Microcredential is ideal for professionals looking to develop a deeper understanding of AI ethics and its application in business settings.
8 Weeks · Online
$1195.00 View Course
Microcredential 8 Weeks
Microcredential in Project Management Planning
This Microcredential takes participants through the whole process of developing, executing, and reviewing a successful project plan.
8 Weeks · Online
$1195.00 View Course
Microcredential 12 Weeks
Microcredential in Applying Critical Thinking In The Workplace
This Microcredential is for anyone who is looking for the ability to identify potential risks and opportunities, evaluate alternative solutions.
12 Weeks · Online
$1195.00 View Course
star
Organisational Coaching
star
Featured Organisational Coaching Programs
Featured programs from our organisational coaching and leadership partner, IECL.
See all Organisational Coaching Programs arrow_forward
Online · 8 Units 6-18 Months
11314NAT Certificate IV in Workplace and Business Coaching
AIM's Certificate IV in Workplace and Business Coaching provides a toolkit to enable coaching conversations with individuals and teams in the workplace.
6-18 Months · Online
Face-to-Face: $7,975.00 Online: $5,975.00 View Course
Online · 9 Units 12 Months
11315NAT Diploma of Leadership Coaching
AIM's Diploma of Organisational Coaching provides you with the frameworks to coach senior executives and lead with advanced coaching models, critical thinking, emotional intelligence and innovation.
12 Months · Online
Face-to-Face: $7,975.00 Online: $5,975.00 View Course
school
Higher Education
school
Featured Higher Education
A suite of fully online management qualifications from our highly ranked and industry-recognised higher education partner, AIM Business School.
See all AIM Business School Programs arrow_forward
Online · 4 units From 4 months full-time
Graduate Certificate in Management
The Graduate Certificate in Management is valuable for newer managers seeking to become stronger and more effective business leaders. It is a Level 8 qualification according to the Australian Qualifications Framework (AQF), which places it one level higher in complexity than a bachelor’s degree.
From 4 months full-time · Online
View Course
Online · 8 Units From 8 months full-time
Graduate Diploma in Management
The Graduate Diploma in Management is designed with the senior manager in mind, helping them advance their leadership skills and knowledge to a higher level and continue to achieve their career goals. It is a Level 8 qualification according to the Australian Qualifications Framework (AQF), which places it one level higher in complexity than a bachelor’s degree. 
From 8 months full-time · Online
View Course
For Organisations
business_center
Enterprise Products and Solutions
Explore Corporate Training Solutions from AIM
apartment
Training For Organisations Overview
Solutions that Build Capability and Performance
Crossword
Tailored Learning Solutions
Bespoke Training Designed for Your Organisation
Groups
Group Training
Deliver Stronger Outcomes through Group Training
Handshake
Partner Pricing
Corporate Training Packages to Upskill and Re-skill
Account_Balance
Public Sector Training
Tailored Learning, Built For Your Ageny
Research and Insights
globe_book
Research and Insights
Research, thought leadership, and insights from the Australian Institute of Management
Post
Blogs
Industry insights from AIM
Newsmode
News
News articles and updates from AIM
auto_stories
Research and Whitepapers
Read the latest industry report from AIM
About
info
About
About the Australian Institute of Management
info
About AIM
Find out more about the AIM and our wide range of training and professional development solutions
policy
Information and Policies
Student and facilitator information, policies and procedures, enrolment procedures, terms and conditions and more
groups
Executive Leadership Team
Driving strategic direction, operational leadership, and organisational performance.
Groups
Board of Directors
Our Board oversee the strategic direction of the Australian Institute of Management.
handshake
Careers
Join a company that values innovation, collaboration, and making an impact.
Contact
support_agent
Contact
Contact the Australian Institute of Management
Phone
Contact AIM
Contact AIM for enquires relating to student support, sales, and more.
local_florist
Adelaide Campus
Professional training and development in the heart of Kaurna Country
sunny
Brisbane Campus
Professional training and development in the heart of Yuggera and Turrbal Country
museum
Canberra Campus
Professional training and development in the heart of Ngunnawal Country
tram
Melbourne Campus
Professional training and development in the heart of Boonwurung and Wurundjeri Woi-wurrung Country
anchor
Sydney Campus
Professional training and development in the heart of Gadigal Country

You are here

Leadership and Strategy Microcredential In Developing and Applying Emotional Intelligence
Image

Microcredential in Developing and Applying Emotional Intelligence

  • Enrol Now
  • Download Course Guide
  • Download Course Calendar

The impact of good leadership can reach beyond immediate team members and even stretch towards the wider company.

Typically, those who guide others with emotional intelligence operate with higher levels of self-awareness, accountability, and quality communication. These leaders have the flexibility and adaptability to respond to the emotional needs of others with tact, diplomacy, and composure.

Developing your emotional intelligence will allow you to build stronger interpersonal connections and help build a healthy and productive culture in the workplace. With more of your team feeling supported at work, you will see a boost in engagement and productivity.

Having the recognition and control of both your personal and social competences will elevate your skills to a new level and allow you to lead with conviction and authenticity.

Successful completion of this Microcredential will result in the Statement of Attainment of BSBPEF502 Emotional Intelligence.

Microcredential in Developing and Applying Emotional Intelligence
Overview

Duration:
8 Weeks
Delivery Mode:
Online
Price: $1195.00
Faculty:
Leadership and Strategy
Experience Level:
Intermediate
Enrol Now

Start saving on training in 3, 2, 1… Build your skills with AIM’s practical, industry-relevant programs and unlock savings of up to $300 when you enrol before 30 September. Claim your discount code today and take the next step in your professional development.

Claim your code →

Learning Outcomes

Learning Outcomes

Upon completion of this unit you’ll be able:

Prepare to develop emotional intelligence

  • Assess emotional strengths and weaknesses against evaluation criteria
  • Identify and analyse potential emotional stressors in the workplace
  • Identify methods for responding to emotional stressors

Develop emotional intelligence

  • Analyse and document the emotional responses of co-workers
  • Develop a plan for identifying and responding to a range of emotional expressions
  • Apply techniques that show consideration for the emotions of others when making decisions

Promote development of emotional intelligence in others

  • Identify workplace opportunities for others to express their thoughts and feelings
  • Develop tasks for assisting others to understand the effect of personal behaviour and emotions on others in the workplace
  • Implement identified opportunities and tasks in the workplace according to organisational policy and procedures
Image

For the full agenda download the expanded Microcredential in Developing and Applying Emotional Intelligence Course Guide

Delivery Modes

  • Online
Image
AIM Online Training

Online Study - 8 weeks

This microcredential is delivered fully online through the myAIM learning platform to provide interactive learning content, support forums, and access to live virtually delivered seminars, drop-in coaching sessions, and assessment workshops, all completely online.

Designed to accommodate the schedule of fulltime working professionals, this Microcredential is highly accessible and provides a self-paced learning experience for participants.

What is a Microcredential?

Microcredentials are certifications of assessed competency in high-demand skills and knowledge areas that are industry-recognised and can be achieved in shorter timeframes than other AQF award qualifications. Built from the individual units of Vocational Qualifications, AIM Microcredentials give you the opportunity to focus your study and upskill only in the area aligned to your goals.

Your Microcredential can stand alone as an independant credential or be used as recognition towards an AIM Vocational Qualification.

Learn Online with Expert Instructors

Learn Online
with Expert
Instructors

Progress through your unit in 8-weeks of self paced access

Complete Three Assessments

Complete
The
Assessment

Test and demonstrate your understanding of curriculum with an online facilitator-marked assessment

Earn a Respected Credential

Earn a
Respected
Credential

Complete your study and gain a highly recognised and respected credential

Seize Your Career Future

Seize
Your Career
Future

Leverage your Microcredential with current and future employers to demonstrate your skills and commitment to development

Is this Microcredential right for you?

The Microcredential in Developing and Applying Emotional Intelligence is designed for those who are ready to take their leadership to the next level. Whether you are a manager looking to improve team dynamics or an aspiring leader aiming to build stronger interpersonal connections, those who wish to provide more guidance and support to their team will find great value in this course.

Image
AIM Microcredentials Developing and Applying Emotional Intelligence Certificate

Learn it. Earn it.
Share it.

Upon successful completion of the Microcredential in Developing and Applying Emotional Intelligence, share your Microcredential on LinkedIn and other digital platforms to display your growing professional value to current and future employers.

Watch Developing and Applying Emotional Intelligence on YouTube.

Other Information

  • Payment Details
  • Additional Information

Payment Options

We require full payment to be made upfront prior to attending the training. Payment options we offer include:

  • Credit Card (Visa/MasterCard/Amex)

What’s included?

  • Access to myAIM.
  • Downloadable course notes.
  • Downloadable tools and resources

Payment Method

We require full payment to be made upfront prior to accessing the online short course.

Separate terms and conditions and cancellation policies apply for AIM Microcredentials.

Login Restriction Statement

Unique log-in details are provided to each student. Students must not share their log in details with other students.

Pathway

This unit is accredited and forms a pathway into the Diploma of Leadership and Management and Diploma of Business – Leadership specialisation. Upon successful completion of this Microcredential you can receive a credit and reduce the price and time to complete the Full Qualification.

Time Commitment

Access to materials for 8 weeks and it is recommended that students commit approximately 4-5 hours per week to developing their competency through a range of learning, work-based skills testing and assessment activities.

Assessment

Within the AIM assessment model, competency is demonstrated through answering knowledge questions and completing workplace-based practical assessment tasks.

These tasks may include the need to utilise workplace-based activities involving others or participation in role plays.

The AIM Blog

The AIM blog shares insights and thought leadership on the skills, strategies, and trends shaping today’s workplace.

Covering topics from leadership and professional development, articles help professionals stay current, build capability, and succeed in a rapidly changing world.

Image
Your Current Workflow Wasn't Built for Agentic AI
The people responsible for the process need to decide where the agent can act, where human judgement is required and how decisions will be reviewed and explained. 
Read the article

Pagination

  • Previous page ‹‹
  • Page 2

The AIM Blog

The AIM blog shares insights and thought leadership on the skills, strategies, and trends shaping today’s workplace.

Covering topics from leadership and professional development, articles help professionals stay current, build capability, and succeed in a rapidly changing world.

Book Now

Unfortunately this course is not presently available. If you would like more information on future course dates, please contact one of our Training Advisors on 1300 658 337 or request a callback

Need more information?

ENQUIRE NOW
REQUEST CALLBACK REQUEST CALLBACK
LIVE CHAT

AIM Seize The Future

Australia's leading institute for corporate and professional training. Empowering people, leaders, and organisations across the continent since 1941.

For Organisations

  • Training for Organisations
  • Tailored Learning Solutions
  • Group Training
  • Partner Pricing
  • Public Sector Training

For Individuals

  • On-Campus and Virtual Courses
  • Short Course Bundles
  • Online Courses
  • Immersive Online Learning Series
  • Mini MBAs
  • Vocational Qualifications
  • Microcredentials
  • Organisational Coaching
  • Higher Education

About

  • About AIM
  • Careers
  • News
  • Blog

Contact

  • Contact
  • Locations

Information and Policies

  • Short Course Information and Policies
  • VET Information and Policies
  • How to Enrol (VET)
  • USI Information (VET)
  • Partner Pricing Terms and Conditions
  • Promotional Terms and Conditions
  • Facilitator Information and Policies
  • Privacy and Collection Statement
  • Subsidised Training Opportunities
  • Smart and Skilled 
  • Sitemap
 
Information and Policies Privacy Policy Sitemap
account_circle myAIM Student Portal
 
PART OF THE SCENTIA FAMILY: AIM IECL AIM Business School ACHW

© 2026 Australian Institute of Management. RTO No. 0008. All Rights Reserved.

 

Australian Institute of Management Education and Training Pty Limited (AIM); ABN 40 009 668 553; Ground Floor, 7 Macquarie Place, Sydney, NSW, 2000; AIM is a Registered Training Organisation, RTO Code 0049. The AIM Business School is a registered Institute of Higher Education, Provider ID: PRV12071, CRICOS registered, ID 03769D and an approved FEE-HELP provider. All programs comply strictly under the Australian Qualifications Framework (AQF).

Back to Top