11314NAT Certificate IV in Workplace and Business Coaching
The Certificate IV in Workplace and Business Coaching (11314NAT) provides a complete toolkit to enable coaching conversations with individuals and teams in your workplace. It provides tools and frameworks that can be utilised in a diverse range of practical workplace scenarios. This Qualification will empower you with knowledge and skills in effective communication and building strong relationships; coaching through change; reframing negative behaviours; having feedback conversations and a deeper level of coaching around values, attitudes and beliefs.
Training and Assessment Delivered by: Australian Institute of Management Education and Training Pty Ltd trading as IECL Academy (RTO Code 0049)
Who should undertake this Qualification?
This Qualification provides essential coaching skills for business coaching and workplace coaching settings. If you are a new coach, a manager developing coaching skills, or an experienced coach looking for skill recognition, this Qualification is ideal for you.
Possible Career Outcomes
Possible career pathways for graduates of this Qualification include roles such as:
- Internal Workplace Coach
- Workplace Coaching Practitioner
- Executive Coach
- Other specialist coaching roles
Delivery Partner
Delivered by the Australian Institute of Management Education and Training Pty Ltd, RTO Provider No. 0049, trading as IECL Academy. AIM is the issuing Registered Training Organisation and is responsible for your training and assessment. On successful completion, AIM will issue your Certificate and/or Statement of Attainment.
About IECL Academy
The IECL Academy is a leading provider of coaching qualifications and accreditations, combining decades of coaching expertise with globally recognised industry standards. Our programs are designed to develop highly skilled coaches and provide pathways to recognised Australian and international certifications.
Our faculty includes experienced executive coaches and educators who hold professional qualifications and International Coaching Federation (ICF) Professional Certified Coach (PCC) and Master Certified Coach (MCC) credentials. With deep industry experience and a passion for developing people, they provide the training, guidance, mentoring and practical expertise needed to help you achieve your personal and professional coaching goals.
Time Commitment
The time it will take to develop competency in the units that form this qualification is dependent on existing skills and experience.
To complete the course within the specified duration, students should plan to commit approximately 8–10 hours per week to learning and skills development activities, including practice and formative tasks. Additional time will be required to complete assessment activities used to assess and confirm competency.
Assessments
To achieve the qualification you will complete 8 units of competency including 7 core units and 1 elective unit.
This program has been purposefully designed to accommodate working professionals. Accordingly, all training, course material completion and practical coaching activity is conducted in a way that is mindful of an appropriate work/life balance.
To achieve the qualification you will need to:
- Practical coaching
- Attend live training (if applicable) or listen to online webinars
- Completing workbooks and reading
- Live coaching demonstrations
- Undertaking a 'Type Discovery' profile for your own self-awareness and coaching flexibility
- Practical coaching assignments including a coaching practical, a book review, work on psychological safety and AI in coaching.
Coaching Assignment
You will complete practical coaching assignments including a coaching practical, a book review, work on psychological safety and AI in Coaching.
For the Coaching Practical, you will: coach a person for four sessions, utilising all of the coaching models and tools learnt in the Cert IV program; and then write up a case study to reflect and consider your coachee’s situation, how you supported them and your own coaching performance.
The coaching you complete as part of this assignment can be used as coaching demonstrations (see below).
Coaching Demonstration Recordings
The Certificate IV in Workplace and Business Coaching (11314NAT) requires you to complete five (5) coaching demonstrations, using a variety of coaching models and tools from the program. You must complete and pass all five demonstrations as part of your assessment.
If you are completing a face to face program or in-house program, providing you complete all face to face days and coaching practices and have been observed by the course facilitator, you will need to submit TWO coaching demonstrations at the end of your course work.
If you are completing the self-paced program online, you will be required to complete and submit five (5) recordings for assessment.
You will be given feedback by your course facilitator or online assessor for all demonstrations.
Units of Competency
| Unit Code | Unit Name |
|---|---|
| NAT11314001 | Develop a coaching mindset for workplace coaching |
| NAT11314002 | Develop rapport with individuals and teams in the workplace |
| NAT11314003 | Coach individuals and teams in the workplace |
| NAT11314004 | Apply coaching techniques to workplace scenarios |
| NAT11314005 | Facilitate individual and team’s vision, values and behaviours in the workplace |
| BSBLDR413 | Lead effective workplace relationships |
| BSBMGT411 | Demonstrate leadership in the workplace |
| BSBXTW401 | Lead and facilitate a team |
Additional Information
Entry requirements
While there are no mandatory entry requirements, It is recommended entrants have:
- A minimum of six months of employment or volunteer experience in working with a range of people in the workplace
- Competency in literacy (reading and writing), oral communication and learning strategies – sufficient to use coaching tools to coach people in the workplace; reflect on their coaching and receive feedback; and document answers to assessment questions.
Recognition of Prior Learning (RPL)
and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call (02) 8270 0600.
Payment Options
Call (02) 8270 0600 to learn more about the following payment options.
- Pay upfront for the full cost of your qualification in one easy payment via our online shop or request an invoice.
- Payment Plan: Pay 50% followed by 4 monthly instalments.
IECL Academy Student Handbook
For important information, including links to policies and proceedures, access the IECL Academy Student Information Handbook.
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