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The Essential Selling Skills short course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. You will...
The Building Client Relationships short course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client...
The Customer Service short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to customer and client needs. By examining all...
The Key Account Management short course will provide you with the tools and techniques to develop and implement tailored key account management strategies for your organisation.
The Managing Your Sales Team short course provides the specific skills required by the modern sales manager to achieve results through the efforts of the sales team. Focusing on creating a high...
The Marketing Fundamentals short course explores the role of marketing within the organisation. Exploring the concepts of research, planning, segmentation and positioning, you will learn how...
This short course effectively highlights the need to recognise opportunities to promote an organisations goods and services; even if your role is not primarily sales-based. Not only will you gain an...