Many organisations are exploring AI assistants to improve productivity, automate tasks and support employees, but may lack the skills to identify where customised assistants can add value and how to develop and improve them effectively.
The Microcredential in Building Custom AI Assistants develops practical skills for identifying opportunities where customised AI assistants can enhance workplace activities and outcomes. Learners explore different types of AI assistants, research current trends and best practices, evaluate potential platforms, and consider the costs, benefits and risks associated with their use.
The course focuses on designing, developing, testing and enhancing customised AI assistants to address identified workplace needs. Through practical activities, case studies and workplace scenarios, learners develop and evaluate AI assistants against established requirements, implement improvements based on performance results, and communicate recommendations and outcomes to key personnel.
Start saving on training in 3, 2, 1… Build your skills with AIM’s practical, industry-relevant programs and unlock savings of up to $300 when you enrol before 30 September. Claim your discount code today and take the next step in your professional development.
Learning Outcomes
Upon completion of this unit you’ll be able to:
- Identify workplace opportunities where customised AI assistants can improve outcomes
- Research and evaluate AI assistant solutions, technologies, costs, benefits and risks
- Develop customised AI assistants aligned with workplace requirements and goals
- Test, evaluate and enhance AI assistants to improve their functionality and performance
Delivery Modes
Online Study - 8 weeks
This Microcredential is delivered fully online through the myAIM learning platform to provide interactive learning content, and access to live virtually delivered seminars, drop-in coaching sessions, all completely online.
Designed to accommodate the schedule of fulltime working professionals, this Microcredential is highly accessible and provides a self-paced learning experience for participants.
What is a Microcredential?
Microcredentials are certifications of assessed competency in high-demand skills and knowledge areas that are industry-recognised and can be achieved in shorter timeframes than other AQF award qualifications. Built from the individual units of Vocational Qualifications, AIM Microcredentials give you the opportunity to focus your study and upskill only in the area aligned to your goals.
Your Microcredential can stand alone as an independant credential or be used as recognition towards an AIM Vocational Qualification.
Learn Online
with Expert
Instructors
Progress through your unit in 8-weeks of self paced access
Complete
The
Assessment
Test and demonstrate your understanding of curriculum with an online facilitator-marked assessment
Earn a
Respected
Credential
Complete your study and gain a highly recognised and respected credential
Seize
Your Career
Future
Leverage your Microcredential with current and future employers to demonstrate your skills and commitment to development
Is this Microcredential right for you?
This course is designed for individuals working across management, leadership and specialist business roles who want to use AI assistants to improve workplace tasks and achieve organisational goals.
It is particularly suited to professionals who are looking to identify practical AI opportunities, develop customised assistants for specific workplace needs and build the skills to test, evaluate and continuously improve AI-enabled solutions.
Learn it. Earn it.
Share it.
Upon successful completion, share your Microcredential on LinkedIn and other digital platforms to display your growing professional value to current and future employers.
Course Video Overview
This overview video provides a clear introduction to the Microcredential in Building Custom AI Assistants, outlining the key learning outcomes, structure, and practical benefits.
It’s designed to help you understand how the program will support your professional development and contribute to your success.
Other Information
Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
What’s included?
- Access to myAIM.
- Downloadable course notes.
- Downloadable tools and resources
Payment Method
We require full payment to be made upfront prior to accessing the online short course.
Separate terms and conditions and cancellation policies apply for AIM Microcredentials.
Login Restriction Statement
Unique log-in details are provided to each student. Students must not share their log in details with other students.
Pathway
This unit is accredited and forms a pathway into the 11423NAT Advanced Diploma of Artificial Intelligence. Upon successful completion of this Microcredential you can receive a credit and reduce the price and time to complete the Full Qualification.
Time Commitment
Access to materials for 8 weeks and it is recommended that students commit approximately 10-12 hours per week to developing their competency through a range of learning, work-based skills testing and assessment activities.
Assessment
Within the AIM assessment model, competency is demonstrated through answering knowledge questions and completing workplace-based practical assessment tasks.
These tasks may include the need to utilise workplace-based activities involving others or participation in role plays.
The AIM Blog
The AIM blog shares insights and thought leadership on the skills, strategies, and trends shaping today’s workplace.
Covering topics from leadership and professional development, articles help professionals stay current, build capability, and succeed in a rapidly changing world.

