Units of Competency

These units of competency have been developed in consultation with industry experts along with our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to your role.

Core unit overview

  • BSBHRM521 Facilitate performance development processes - coordinate and implement individual and group learning and development, provide support to manage performance issues, and develop approaches to improve performance and address identified performance gaps.
  • BSBHRM522 Manage employee and industrial relations - determine long-term ER objectives, develop implementation and contingency plans for IR policies, and communicate strategies and procedures for eliminating and dealing with grievances and disputes.
  • BSBHRM523 Coordinate the learning and development of teams and individuals - liaise with training and development specialists, recognise workplace achievement, monitor workplace learning, and report on workplace learning outcomes.
  • BSBHRM524 Coordinate workforce plan implementation - identify current staff turnover and demographics, labour supply trends, and organisation’s workforce requirements objectives and strategies.
  • BSBHRM527 Coordinate human resource functions and processes - communicate effectively with various levels of seniority to identify and arrange training support where appropriate, and calculate human resource return on investment within the organisation.
  • BSBOPS504 Manage business risk - consult and communicate with stakeholders to identify and assess risks, develop and implement an action plan to treat risks, monitor and evaluate the action plan and risk management process, and maintain documentation.
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs - implement and monitor procedures for WHS training, hazard identification, risk control and record keeping.

Pre-selected elective unit overview

  • BSBCMM511 Communicate with influence - present persuasively, negotiate effectively and lead productive meetings.
  • BSBHRM525 Manage recruitment and onboarding - identify the need for recruitment, prepare and oversee appropriate documentation required, and manage the onboarding process.
  • BSBHRM529 Coordinate separation and termination processes - communicate effectively with employees to ensure they are aware of their rights and responsibilities, ensure staff have appropriate skill-sets to conduct terminations, and use data from exit interviews for improvement.
  • BSBHRM531 Coordinate health and wellness programs - collaboratively develop an overall program management plan, prepare policy documents, coordinate required support to relevant stakeholders, and evaluate implementation and incorporate evaluation outcomes into organisational strategies.
  • BSBTWK501 Lead diversity and inclusion - implement strategies to improve awareness of challenges experienced by individuals from diverse groups in the work team, follow procedures for handling complaints or harassment allegations, and promote the benefits of diversity to others both internally and externally.

Study Options

Assessments are completed in the student’s own time and may include practical exercises and evaluative tools.

To offer maximum flexibility for individuals and organisations, the BSB50320 Diploma of Human Resource Management is available for study fully online.

Online Delivery - Online Study and support through self-paced, online modules

Studying online has never been easier or more convenient than through AIM’s state-of-the-art virtual campus, myAIM. Via the portal myAIM, students gain access to online learning materials, recorded webinars for content and assessments, case studies, ebooks, learning tasks, videos, resources and practice questions, all working to guiding and training the learner to successfully complete the course requirements. You can take each step of your qualification at your own pace, connect with others in online forums, and receive online learning support from AIM’s Student Support and Coaching Services teams.

Corporate Workshops

If you have several people wanting to study the BSB50320 Diploma of Human Resource Management, AIM can develop a program for your organisation including contextualising it to your own business or industry.

The course structure for each delivery mode may vary slightly, so please speak with a Senior Training Advisor on 1300 658 337.

AHRI Accredited

AHRI AccreditedThe Diploma of Human Resource Management is accredited by the Australian HR Institute (AHRI), the professional body for Human Resources in Australia that sets the industry standard for HR practitioners. AHRI provides a wide range of learning and development opportunities in HR, people management, and business skills. As a national body, AHRI provides education and networking opportunities and commends excellence in HR and diversity and inclusion practices across Australia.

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Additional Information

After completion of the BSB50320 Diploma of Human Resource Management you may consider pursuing an Advanced Diploma level qualification or a postgraduate pathway towards a full MBA. AIM offers the Graduate Certificate in Management, Graduate Diploma in Management, and the Masters of Business Administration.

For more information, speak to one of our Senior Training Advisors on 1300 658 337.

Entry requirements

To be eligible for enrolment into the BSB50320 Diploma of Human Resource Management you must either:

  • Have completed the following units (or equivalent competencies): BSBHRM411 Administer performance development processes; BSBHRM412 Support employee and industrial relations; BSBHRM415 Coordinate recruitment and onboarding; and BSBHRM417 Support human resource functions and processes. Equivalent competencies are predecessors to these units, which have been mapped as equivalent.


  • Have completed Year 12 (or equivalent) or Certificate IV from the BSB Training package, and;
  • Have a minimum of two years equivalent full-time workplace experience

All applicants must:

  • Be 18 years of age or older at the time of enrolment
  • Possess proficient English skills. If English is not your first language, must provide IELTS band score of 5.5 overall or equivalent. Alternatively, if you have lived and worked in an English-speaking country continuously for at least five years prior to the date on which you will commence your course, we may be able to assess your English proficiency based on the relevance of your work experience. You will need to provide a work reference letter on a company letterhead with clear information on the nature of work, dates of employment, and contact details of a supervisor
  • Be technologically literate and have access to Microsoft Office suite
  • Have a Unique Student Identifier (USI) number. You can receive a USI or check if you already have one by visiting here

Recognition of Prior Learning (RPL) - Recognition of skills and knowledge gained through previous studies, work and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call 1300 658 337.

How to Enrol - Find out how to enrol and about our Student Entry Procedure.

Payment Options - Complete the enquiry form below or call 1300 658 337 to learn more about the following payment options and tuition fees.

  1. Pay upfront for the full cost of your qualification in one easy payment.
  2. Defer all or part of your tuition fees with flexible payment options through AIM's finance partner, zipMoney.
  3. Funding options may be available in your state, please contact us for more information.