Operational Resilience
Disruptive events such as cyberattacks, supply chain failures, and natural disasters are increasing in both frequency and severity. Organisations that do not effectively manage these risks jeopardise their ability to deliver essential services and sustain business continuity.
The Operational Resilience short course equips you with the knowledge and skills to proactively manage organisational risk. You will learn how to adapt operations before, during, and after changes or disruptions to minimise impact.
This course focuses on rapid recovery strategies to reduce setbacks and drive continuous improvements, empowering you to enhance future operational performance.
Is this course right for you?
This course is designed for business managers responsible for ensuring their teams can maintain critical services during disruptions, meet regulatory requirements, and build long-term organisational resilience in an increasingly uncertain environment.
It is especially valuable for managers in risk and compliance, IT operations, project and service delivery, supply chain management, and business continuity across all sectors.
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Learning Outcomes
Upon completion of this course you will be able to:
- Define what operational resilience is and how organisations can achieve it
- Identify the benefits that can be achieved by planning, resourcing and implementing operational resilience strategies and plans
- Apply the steps and processes involved in establishing, implementing and developing operational resilience
- Determine the risks and vulnerabilities that will affect operational functions and effectiveness and determine the business impact
- Create an operationally resilient culture that continuously improves the strategies and plans
Upcoming Courses
Upcoming Virtual Courses
Team Training
The Operational Resilience Short Course can be delivered as a Closed Cohort to ensure consistency, alignment, and immediate application in your workplace.
Bring your team together for a shared learning experience that delivers stronger engagement and a cost-effective, scalable solution for upskilling your workforce.
Delivery Modes
On-Campus Workshop – 1 day face-to-face workshops
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.
Unless otherwise noted, AIM's On-Campus Short Courses begin promptly at 9:00 am and finish no later than 5:00 pm (Local Time).
Virtual Classroom - 1 day of virtual sessions
Utilising highly accessible digital capabilities, virtual classrooms provide the benefits of live learning — working with peers, asking questions with immediate answers from facilitators, and stimulating deeper discussions — with the flexibility of online learning.
AIM's Virtual Short Courses begin at 9:00 am and finish no later than 5:00 pm (AEDT/AEST). In some instances, we schedule our Virtual Short Courses between 11:00 AM and 7:00 PM to accommodate customers who may live on the West Coast of Australia or who prefer a later start time. Specific session times are shown throughout the booking process.
Contextualising training engagements for your industry or organisation maximises relevance and increases the transfer of learning into the workplace. Develop team cohesion and achieve your specific business objectives through a shared, in-house learning solution.
AIM’s experienced learning designers develop both accredited and unaccredited learning engagements to build the critical competencies you need for success. Join over 500 organisations creating compelling and engaging AIM tailored learning solutions for industries including Government, Health, Financial Services, Mining, Manufacturing, Construction and more.
Find out more about AIM's Training Solutions for Organisations
Learn it. Earn it.
Share it.
By completing AIM’s Operational Resilience course, you will receive a certificate to recognise the high standard of learning and skill development you have attained. Print your industry-recognised certificate of attainment or share it electronically to demonstrate your ever-growing value to employers and peers.
Course Video Overview
This overview video provides a clear introduction to Operational Resilience, outlining the key learning outcomes, structure, and practical benefits.
It’s designed to help you understand how the program will support your professional development and contribute to your success.
Other Information
Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan - zipMoney
All students receive:
- Comprehensive course notes
On-campus students receive:
- Morning tea, lunch and afternoon tea
- Internet access
- Please advise AIM when booking if you have any dietary or accessibility requests.
Virtual students will require the following:
- Computer or mobile device
- An internet connection (broadband/4G+ recommended)
- Speakers and a microphone
- A webcam
Our Facilitators
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task.
Who is better placed to teach the art and science of management than those with current, daily real-world experience?
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