Blog
Everyone would love to be headhunted. But how do you get noticed in such a crowded market?
Why do people take on second jobs? It’s a growing trend. Some of it might reflect the economy but it’s much more than that.
By Leon Gettler
Customer service is a critical element of business success. Every contact your customers have with your business is an opportunity for you to improve your reputation with them. Done well, it increases the likelihood of further sales. From people’s telephone manner to the efficiency of order-fulfilment systems, almost every aspect of your business affects the way your customers view your business. There are specific measures managers can put in place to increase their levels of customer care.
Sitting down with departing employees before they leave can provide managers with valuable insight. By Amy Birchall
Simone Pelly writes about the challenges of being a young manager. In this post, she looks at how to make the most of networking events.
Mt's Amy Birchall spoke to founder of Agent99 Public Relations Sharon Zeev Poole to find out how managers can thrive in a changing media environment.
Jessica Harper at US News says the first thing new managers need to do is seek a mentor.
