Microcredential in Professional Communication and Negotiation
Effectively navigating the unpredictable challenges in the corporate world demands proficient communication and negotiation skills.
Designed for ambitious professionals who wish to polish their ability to command the room, whether it’s in high-stakes negotiations, pivotal meetings, or impactful presentations.
Learn to dive deep into the art of effectively synthesising and delivering information to clients and stakeholders. With a focus on practical, real-world applications, this program is your steppingstone to exceeding the demands of your professional role.
Successful completion of this Microcredential will result in the Statement of Attainment of BSBCMM511 – Communicate with influence.
Learning Outcomes
Identify communication requirements
- Confirm authority to present material on behalf of an organisation or work area, according to organisational policies and procedures
- Identify information that may be subject to confidentiality and manage it appropriately
- Identify the information needs of the audience and prepare a position in line with the purpose of communication
Negotiate to achieve the agreed outcome
- Identify objectives of negotiation and needs and requirements of stakeholders
- Identify and document potential issues and problems
- Prepare positions and supporting arguments according to objectives
- Communicate with stakeholders, and establish areas of common ground and potential compromise
- Confirm and document outcomes of negotiation
Participate in and lead meetings
- Identify the need for meetings and schedule them according to stakeholder availability
- Prepare meeting materials and distribute them to stakeholders
- Conduct meetings and contribute to discussions
- Seek consensus on meeting objectives
- Summarise outcomes of meetings and distribute them to stakeholders
Make presentations
- Identify forums to present according to organisational objectives
- Determine tone, structure, style of communication and presentation according to target audience
- Prepare presentation according to desired outcomes
- Provide an opportunity for the audience to ask questions
- Follow up with stakeholders following the presentation
- Evaluate the presentation and identify areas for improvement
Delivery Modes
Online Study - 8 weeks
This microcredential is delivered fully online through the myAIM learning platform to provide interactive learning content, support forums, and access to live virtually delivered seminars, drop-in coaching sessions, and assessment workshops, all completely online.
Designed to accommodate the schedule of fulltime working professionals, this Microcredential is highly accessible and provides a self-paced learning experience for participants.
What is a Microcredential?
Microcredentials are certifications of assessed competency in high-demand skills and knowledge areas that are industry-recognised and can be achieved in shorter timeframes than other AQF award qualifications. Built from the individual units of Vocational Qualifications, AIM Microcredentials give you the opportunity to focus your study and upskill only in the area aligned to your goals.
Your Microcredential can stand alone as an independant credential or be used as recognition towards an AIM Vocational Qualification.
Learn Online
with Expert
Instructors
Progress through your unit in 8-weeks of self paced access
Complete
The
Assessment
Test and demonstrate your understanding of curriculum with an online facilitator-marked assessment
Earn a
Respected
Credential
Complete your study and gain a highly recognised and respected credential
Seize
Your Career
Future
Leverage your Microcredential with current and future employers to demonstrate your skills and commitment to development
Is this Microcredential right for you?
This Microcredential is designed to empower professionals with the skills and confidence to synthesise and communicate information to clients and other key stakeholders. This is the ideal course for managers and leaders who regularly present, negotiate and participate in meetings and have to mitigate unpredictable problems as part of their job role.
Learn it. Earn it.
Share it.
Upon successful completion of the Microcredential in Professional Communication and Negotiation, share your Microcredential on LinkedIn and other digital platforms to display your growing professional value to current and future employers.
Other Information
Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
What’s included?
- Access to myAIM.
- Downloadable course notes.
- Downloadable tools and resources
Payment Method
We require full payment to be made upfront prior to accessing the online short course.
Separate terms and conditions and cancellation policies apply for AIM Microcredentials.
Login Restriction Statement
Unique log-in details are provided to each student. Students must not share their log in details with other students.
Pathway
This unit of competency forms a pathway into the Diploma of Leadership and Management, Advanced Diploma of Leadership and Management, Diploma of Human Resource management. Upon successful completion of this Microcredential you can receive a credit and reduce the price and time to complete the full qualification.
Time Commitment
Access to materials for 8 weeks and it is recommended that students commit approximately 4 to 5 hours per week to developing their competency through a range of learning, work-based skills testing and assessment activities.
Assessment
Within the AIM assessment model, competency is demonstrated through answering knowledge questions and completing workplace-based practical assessment tasks.
These tasks may include the need to utilise workplace-based activities involving others or participation in role plays.
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