Image
Communication Bundle
Effective Communication + Dealing With Difficult Behaviours
Bundle Overview
Strengthen your interpersonal skills and save while you do it!
Save 20% when you enrol in both Effective Communication and Dealing with Difficult Behaviours.
This practical bundle gives you the tools to handle everyday conversations and challenging interactions with clarity, confidence, and control. Whether building rapport, managing conflict, or influencing outcomes, you will gain immediate, usable strategies for both professional and personal settings.
Add both courses to your cart, and your 20% discount will be applied automatically at checkout.
Select Your Course Location and Dates
Effective Communication
Duration:
2 Days
Delivery Mode:
On-Campus or Virtual
Price:
$1795.00
Faculty:
Experience Level:
Foundational
Dealing with Difficult Behaviours
Duration:
1 Day
Delivery Mode:
On-Campus or Virtual
Price:
$975.00
Faculty:
Experience Level:
Intermediate
Learning Outcomes: Effective Communication
Upon completion of this course you’ll be able to:
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening v and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
> See the full 2 day agenda for Effective Communication in our expanded Course Guide
Learning Outcomes: Dealing with Difficult Behaviours
Upon completion of this course you’ll be able to:
- Understand brain response functions to others’ difficult behaviour
- Identify and understand types of difficult behaviour
- Develop tactics to manage difficult behaviour
- Communicate positively and assertively
- Respond to difficult situations with professionalism and confidence
> See the full 1 day agenda for Dealing with Difficult Behaviours in our expanded Course Guide
