BSB30120 Certificate III in Business
For the professionals looking to take the next step in their career. Vocational Qualifications offer the practical skills and knowledge to help you make an impactful contribution to the workplace.
Act quickly and enjoy 20% off all AIM Vocational Qualifications and Qualification Microcredentials.
Building a strong foundation in essential business skills empowers you for sustainable success.
Whether you are an early career professional, or transitioning from another field, this program has been designed to provide the skills and practical knowledge to thrive in any workplace.
The BSB30120 Certificate III in Business covers essential skills including business communication, time management, and workplace safety. The focus on key skills prepares students for the dynamic business environments and enhances employability.
Who should undertake this qualification?
- Individuals looking to secure entry-level business roles
- Workers seeking to transition into a business career
- Mature-age students looking to return to the workforce
- Individuals seeking to start a career in business administration or operations
Possible career outcomes
Graduates of this qualification can seek to gain an entry-level business role with an administrative, clerical or operational focus.
This includes: Administration officer, Administrative assistant, Records clerk, Word processing operator, Personal assistant, Receptionist, Customer service officer, and Customer service advisor.
Time Commitment
Study duration is dependent on your existing skills and experience. Typically, to complete within the specified course duration, it is recommended that students commit approximately 12 hours towards study per week.
Study Options
Online Study
AIM provides a flexible online study approach for VET qualifications. While this method of learning provides you with a flexible approach that can help integrate your personal and work schedules, it’s important to study consistently to achieve your goals within the course duration.
To help you stay on track all participants in AIM courses are provided with an individual training plan. The BSB30120 Certificate III in Business qualification uses the myAIM learning platform to provide interactive learning content, support forums, and access to live virtually delivered seminars, drop-in coaching sessions, and assessment workshops, all completely online.
Further support is available from assigned trainers via email and by appointment. Additional information about the study materials, course duration, and support are provided to new students via online orientation sessions.
The BSB30120 Certificate III in Business offers new intakes every 6 weeks.
For upcoming intake dates, please contact a Course Advisor on 1300 658 337 or email.
Assessments
Within the AIM assessment model, competency is demonstrated through answering knowledge questions and completing workplace-based practical assessment tasks. These tasks may include the need to utilise workplace-based activities involving others or participation in role plays, which will need to be videoed and submitted as part of the assessment evidence. You may be expected to source and research additional materials as part of your study.
These tasks may include the need to utilise workplace-based activities involving others or participation in role plays, which will need to be videoed as part of the assessment evidence. You may be expected to source and research additional materials as part of your study.
Units of Competency
These units of competency have been developed in consultation with industry experts along with our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to your role.
This table below reflects the core units (C) and pre-selected elective units (E) of this course.
| Unit Code | Unit Name |
|---|---|
| BSBPEF301 | Organise personal work priorities (E) - This unit will develop your understanding of how to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. |
| BSBXCM301 | Engage in workplace communication (C) - In this unit, you’ll build your skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. |
| BSBTEC301 | Design and produce business documents (E) - This unit will develop your skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. |
| BSBXTW301 | Work in a team (E) - This unit will develop your skills and knowledge required to work effectively as part of permanent or project-based teams in a workplace within an industry. |
| BSBTWK301 | Use inclusive work practices (C) - In this unit, you’ll build your skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with Individual differences that might be encountered during the course of work. |
| BSBPEF201 | Support personal wellbeing in the workplace (C) - This unit will develop your understanding to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. |
| BSBCRT311 | Apply critical thinking skills in a team environment (C) - In this unit, you’ll build your skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. |
| BSBESB302 | Develop and present business proposals (E) - In this unit, you’ll build your understanding to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders. |
| BSBPMG430 | Undertake project work (E) - In this unit you’ll build your skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects. |
| BSBTEC302 | Design and produce spreadsheets (E) - In this unit you will build your skills and knowledge to develop spreadsheets using spreadsheet applications. |
| BSBOPS304 | Deliver and monitor a service to customers (E) - In this unit, you’ll build your understanding to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. |
| BSBWHS311 | Assist with maintaining workplace safety (C) - This unit will develop your understanding required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team. |
| BSBSUS211 | Participate in sustainable work practices C) - In this unit you will build your skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. |
Additional Information
For individuals looking to kickstart their business career - or re-enter the workforce after an extended break - the BSB30120 Certificate III in Business can be completed alongside other short courses that build important, foundational, in-demand skills.
For more information, speak to one of our Senior Training Advisors on 1300 658 337.
Entry requirements
To be eligible for enrolment at AIM into the BSB30120 Certificate III in Business qualification you must:
- have a minimum of two years equivalent full-time workplace experience
- be 18 years of age or older at the time of enrolment
- be technologically literate and have access to the Microsoft Office suite or equivalent
- have continuous internet access
- have access to a workplace
- have a Unique Student Identifier (USI) number (you can receive a USI or check if you already have one by visiting www.usi.gov.au/students/get-a-usi)
- have the ability to read and write English and display numeracy skills to at least Year 12 level.
Find out more about the AIM Student Entry Procedure.
Recognition of Prior Learning (RPL)
Recognition of skills and knowledge gained through previous studies, work and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call 1300 658 337.
Payment Options
Complete the enquiry form below or call 1300 658 337 to learn more about the following payment options and tuition fees.
- Pay upfront for the full cost of your qualification in one easy payment.
- Defer all or part of your tuition fees with flexible payment options through AIM's finance partner, zipMoney.
