Units of Competency

These units of competency have been developed in consultation with industry experts along with our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to your role.

Core unit overview

  • BSBLDR411 Demonstrate leadership in the workplace - evaluate own behaviour and performance against organisational standards and values and adjust to ensure they contribute to the integrity and credibility of the organisation, facilitate processes to make decisions that are based on relevant information, examination of options and associated risks, and input from relevant people.
  • BSBLDR413 Lead effective workplace relationships - communicate and consult with team members, develop trust as a role model and maintain effective networks.
  • BSBOPS402 Coordinate business operational plans - identify resource requirements and performance objectives, manage and support personnel to achieve performance objectives, monitor operational performance, and provide reports on performance as required by the organisation.
  • BSBXCM401 Apply communication strategies in the workplace - select appropriate communication method for relevant audience and according to organisational requirements, and demonstrate problem solving techniques to negotiate and resolve communication challenges.
  • BSBXTW401 Lead and facilitate a team - assign tasks to team members with appropriate instruction, provide feedback and assistance, collate feedback on individual and team performance, identify and implement development opportunities for others, and manage conflicts and challenges according to organisational requirements.

Pre-selected elective unit overview

  • BSBCMM412 Lead difficult conversations - adapt delivery style and tone according to the mood of the conversation, and understand and react to relevant personnel using conviction and empathy.
  • BSBOPS403 Apply business risk management processes - identify different types of organisational risks, consult with stakeholders to analyse and evaluate risks, and implement control measures.
  • BSBPEF401 Manage personal health and wellbeing - evaluate factors that may impact personal health and wellbeing in own personal life and work environment, locate and assess applicable resources, and monitor variations in personal circumstances, health, and wellbeing.
  • BSBPEF402 Develop personal work priorities - monitor and obtain feedback on own work performance and access learning opportunities for professional development.
  • BSBPMG430 Undertake project work - develop a project plan, implement, monitor, finalise and review the project and determine lessons learned.
  • BSBSTR401 Promote innovation in team environments - encourage others to contribute to innovation, implement and communicate improvements, reflect on activities, feedback and challenges to identity improvement options, and model open and respectful communications.
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs - implement and monitor procedures for WHS training, hazard identification, risk control and record keeping.

Study Options

Assessments are completed in the student’s own time and may include practical exercises and evaluative tools.

To offer maximum flexibility for individuals and organisations, the BSB40520 Certificate IV in Leadership and Management is available for study fully online.

Online Delivery - Online Study and support through self-paced, online modules

Studying online has never been easier or more convenient than through AIM’s state-of-the-art virtual campus, myAIM. Via the portal myAIM, students gain access to online learning materials, recorded webinars for content and assessments, case studies, ebooks, learning tasks, videos, resources and practice questions, all working to guiding and training the learner to successfully complete the course requirements. You can take each step of your qualification at your own pace, connect with others in online forums, and receive online learning support from AIM’s Student Support and Coaching Services teams.

Corporate Workshops

If you have several people wanting to study the BSB40520 Certificate IV in Leadership and Management, AIM can develop a program for your organisation including contextualising it to your own business or industry.

The course structure for each delivery mode may vary slightly, so please speak with a Senior Training Advisor on 1300 658 337.

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Additional Information

Completing the BSB40520 Certificate IV in Leadership and Management opens doors to a world of further study with AIM. You may use the units of competency as credit towards other AIM qualifications including the BSB40420 Certificate IV in Human Resources.

For more information, speak to one of our Senior Training Advisors on 1300 658 337.

Entry requirements – To enrol in this course, you must be 18 years of age at time of enrolment; and demonstrate during the enrolment process that you have the skills and capability to succeed in the course as described in the Student Entry Criteria. Students are required to have a unique email address and a USI – unique student identifier. To succeed in this course, you should have an education level of year 10 (or equivalent) or Certificate III – if not, you will need to meet the requirements in the admissions checklist, experience in the leadership and management work environment and access to a workplace, be technologically literate with the ability to use word processing applications, have continuous internet access, be proficient in English – if English is not your first language, receive a satisfactory assessment in core LLN skills assessment.

Recognition of Prior Learning (RPL) - Recognition of skills and knowledge gained through previous studies, work and life experiences may be used to award competency for Units of Competency within this qualification. Read more on Recognition of Prior Learning and Credit Transfer or call 1300 658 337.

How to Enrol - Find out how to enrol and about our Student Entry Procedure.

Payment Options - Complete the enquiry form below or call 1300 658 337 to learn more about the following payment options and tuition fees.

  1. Pay upfront for the full cost of your qualification in one easy payment.
  2. Defer all or part of your tuition fees with flexible payment options through AIM's finance partner, zipMoney.
  3. Funding options may be available in your state, please contact us for more information.