Learning Outcomes

This course will help you to:

  • Develop practical skills and confidence to manage people, performance and change
  • Understand the responsibilities of a Queensland public sector team leader
  • Apply the practical skills and knowledge you have developed to meet changing organisational and workforce needs
  • Understand your leadership style and team dynamics to improve workplace engagement and productivity.

The program combines a self-paced online module, 3 days of face to face action-learning workshops and a workplace practice activity, completed by participants with the support of their supervisors.

Upcoming Dates for People matters

Brisbane Campus
Wednesday, November 17 — Friday, November 26, 2021

Continuing Your Leadership Journey

The 3-day People Matters course forms one of the first stages on the leadership roadmap for public servants outlined by the Public Service Commission.

The following extension module is available as stand-alone 1-day workshops to develop specialist skills in:

Completing People matters is not a pre-requisite to undertaking extension modules.

Delivery Mode

People matters is available in two delivery modes:

  • as an open scheduled program (where participants join a mixed group from agencies across the Queensland public sector), or
  • as a private in-house program.

Open programs are scheduled throughout the year across Queensland.

For in-house programs, please contact AIM to discuss tailoring People matters to your agency's needs, including delivery location (regional or metropolitan). Queensland public sector agencies can engage AIM to conduct in-house programs under a Public Service Commission standing offer agreement, without the requirement for a tendering process.

People matters is only available in Queensland.

Additional Information

What's Included?


  • Comprehensive course notes
  • Morning tea, lunch and afternoon tea
  • Internet Access


Please advise AIM when booking if you have any dietary or accessibility requests.


Please note that prices for AIM short courses do not include assessment.

Payment Options

We require full payment to be made upfront prior to attending the training. Payment options we offer include:

  • Credit Card (Visa/MasterCard/Amex)

If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, visit Zip Money

Our Facilitators

AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?

Our motto: By managers, for managers.

In-House Training Solutions

Contextualising training engagements for your industry or organisation maximises relevance and increases the transfer of learning into the workplace. Develop team cohesion and achieve your specific business objectives through a shared, in-house learning solution.

AIM’s experienced learning designers develop both accredited and unaccredited learning engagements to build the critical competencies you need for success. Join over 500 organisations creating compelling and engaging AIM tailored learning solutions for industries including Government, Health, Financial Services, Mining, Manufacturing, Construction and more.

> Request an In-House Training Solution consultation