Effective Communication (Online)
Communication is the essential building block of a successful organisation.
If you would like to express your thoughts and opinions to others with more confidence and conviction use this online short course to explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
Is this course right for you?
This course is designed for anyone who’d like to improve their own personal communication skills to better express information and ideas to others in the workplace, whether in everyday conversations, team settings or challenging discussions.
Learning Outcomes
Upon completion of this course you will be better equipped to:
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening techniques and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
For the full 2-day agenda download the expanded Effective Communication (Online) Course Guide
Delivery Modes
Online course – 6 modules
Learning online gives you the flexibility to study when you want, where you want, with 24/7 access to learning modules.
Activities, reflections and case studies throughout the modules link your learning back to your workplace.
myAIM is a state-of-the-art online learning management system that offers a community approach to self-directed study and provides students with the opportunity to share their experiences, ideas and questions through features such as live chat forums and integrated social media platforms.
Want to study on-campus?
If you wish to study on-campus with AIM please contact a Senior Training Advisor at 1300 658 337.
