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Being self-assured and confident without being aggressive and is critical to getting things done in today’s more matrixed and high-performance business environment. The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and effectively express your views and plans.
Is this course right for you?
If you’d like to communicate more effectively in the workplace, this course will give you the confidence to express your ideas while building better working relationships with your colleagues.
Upon completion of this course you’ll be able to:
- Leverage personal insights into the ways in which you respond to various workplace scenarios through a strong focus on communication and behaviour
- Use proven techniques to effectively manage your responses and express your views more assertively with others
- Express your ideas, opinions, wants and needs while improving your relationships
- Recognise, monitor and control your behaviour while identifying when, why and how to respond assertively, and openly express how you feel
On-Campus Workshops – 2 days face-to-face workshops
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.
- Comprehensive course notes
- Morning tea, lunch and afternoon tea
- Internet Access
Please advise AIM when booking if you have any dietary or accessibility requests.
Please note that prices for AIM short courses do not include assessment.
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?
Our motto: By managers, for managers.Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan - zipMoney
If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, visit Zip Money
Gunnar Habitz is a recent AIM graduate of an advanced diploma. After starting his career as an international sales manager, he enrolled with AIM to progress his management and leadership skills. Although based in Switzerland, he travelled to Sydney for 3 months to complete the face-to-face diploma. Searching for the highest quality management information available in Australia, he eventually chose AIM. Here’s his story.
"The facilitators are so knowledgeable.
That’s why I would recommend AIM."