Giving and Receiving Feedback
Bring your skills to life with interactive, on-demand learning. Our online courses use realistic simulations to let you experiment, practice and grow in a safe, virtual environment.
Rapidly build your skills and capability by pairing Giving and Receiving Feedback with Performance Conversations and receive a 20% discount as part of the Performance Dialogue Skills Bundle.
Feedback is essential to effective communication and professional growth, yet it is often misunderstood or avoided in the workplace. Many people lack the confidence or skills to deliver it constructively, while others struggle to receive it without defensiveness or discomfort.
The Giving and Receiving Feedback online short course gives you the practical tools and confidence to deliver and respond to feedback in ways that drive performance, engagement and growth.
You will learn how to structure effective conversations, use proven models to strengthen positive behaviours, guide meaningful change and communicate with clarity and trust. With practical techniques for managing emotional reactions and responding constructively, you will develop the skills to foster a culture of continuous improvement and professional development.
Is this course right for you?
This course is designed for professionals looking to enhance communication, collaboration and self-awareness, while building resilience and emotional intelligence in responding to feedback.
Learning Outcomes
Upon completion of this course you will be able to:
- Recognise the benefits of giving and receiving feedback
- Identify the characteristics that make feedback effective
- Identify opportunities to give to support employee growth
- Apply formal and informal steps to structure and deliver meaningful feedback
- Demonstrate effective communication skills when responding to feedback
Delivery Modes
Immersive Online Learning Series
Our online courses deliver fast, practical content designed for immediate workplace impact. Through AI-powered simulations and real-world scenarios, participants engage in interactive experiences that reflect the challenges and opportunities of everyday work.
