Performance Conversations

Bring your skills to life with interactive, on-demand learning. Our online courses use realistic simulations to let you experiment, practice and grow in a safe, virtual environment.

Rapidly build your skills and capability by pairing Giving and Receiving Feedback with Performance Conversations and receive a 20% discount as part of the Performance Dialogue Skills Bundle.

Effective performance management begins with confident, constructive conversations that drive clarity, accountability and improvement. Yet many managers avoid these discussions, resulting in inconsistent feedback, unresolved issues and lower employee engagement.

The Performance Conversations online short course equips leaders with the knowledge, skills and confidence to manage employee performance through fair, constructive and effective dialogue.

You will learn how to set clear expectations, monitor progress and hold meaningful conversations that drive accountability, growth and engagement. This course provides practical tools to navigate both positive and challenging discussions, ensuring a balanced approach that promotes clarity, improvement and sustained high performance across teams.

Is this course right for you?

This course is designed for professionals who support, evaluate and develop employee performance. It is particularly suited to those seeking to build confidence in providing feedback, conducting appraisal discussions and cultivating open, supportive and high-performing team environments.