This online short course will discuss the skills you need to develop an operational plan, acquire resources, monitor progress and evaluate performance.
You’ll explore options and contingencies in operational planning, and walk away armed with skills that help you minimise risk and deliver results for your organisation.
Is this course right for you?
If you’re a manager with any form of responsibility for planning and monitoring work at an operational level in your organisation, this is an essential course for you and your career.
Learning Outcomes
Upon completion of this course you will be better equipped to:
- Develop key performance indicators (KPIs) and collate, analyse and organise details of the resources needed to achieve them, including recruitment of staff
- Ensure proposals for resource requirements are supported by a variety of information sources and specialist advice as required
- Develop risk and contingency action plans
- Monitor performance systems and processes to assess progress and manage variation
- Develop strategies to ensure that employees are recruited and inducted within your organisation’s human resources management policies
For the full agenda download the expanded Operational Planning (Online) Course Guide
Delivery Modes
Online course – 4 modules
Learning online gives you the flexibility to study when you want, where you want, with 24/7
access to learning modules.
Activities, reflections, and numerous case studies throughout the modules link your learning back to your workplace. Materials and tools are designed to be downloaded and applied directly to your workplace for immediate impact from your new knowledge and skills.
myAIM is a state-of-the-art online learning management system that offers a community approach to self-directed study and provides students with the opportunity to share their experiences, ideas and questions through features such as live chat forums and integrated social media platforms.

