Learning Outcomes: 7 Skills For Sales Success
Upon completion of this course you will have mastered the following seven skills:
- Building a growth mindset
- Identifying your prospect’s needs, wants, and expectations
- Subject matter expertise
- Knowing your market and competitors
- Persuading with trust and credibility
- Pre-emptively handling objections
- Closing more sales
> See the full agenda for Sales Bundle in our expanded Course Guide
Learning Outcomes: Effective Communication
Upon completion of this course you’ll be able to:
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening v and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
> See the full 2 day agenda for Effective Communication in our expanded Course Guide
