Browse AIM’s full range of training courses, including information about the key learning outcomes you can expect.
Communication is the essential building block of a successful organisation. If you would like to express your thoughts and opinions to others with more confidence and conviction, this short course explores a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
Is this course right for you?
This course is designed for anyone who’d like to improve their own personal communication skills to better express information and ideas to others in the workplace.
Upon completion of this course you’ll be able to:
- Identify and develop your personal communication style while adapting your behaviours to better express your ideas in the workplace
- Understand the role of culture, stereotypes and bias in communication and break down barriers to effectively communicate
- Use active listening techniques and effective questioning skills to enhance your understanding and show empathy
- Give and receive appropriate feedback and use trusted techniques to deal with difficult situations
On-Campus Workshops – 2 days face-to-face workshops
The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.
- Comprehensive course notes
- Morning tea, lunch and afternoon tea
- Internet Access
Please advise AIM when booking if you have any dietary or accessibility requests.
Please note that prices for AIM short courses do not include assessment.
AIM facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?
Our motto: By managers, for managers.Payment Options
We require full payment to be made upfront prior to attending the training. Payment options we offer include:
- Credit Card (Visa/MasterCard/Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan - zipMoney
If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest free and flexible weekly, fortnightly or monthly payment options. For more information on this, visit Zip Money
Meet Joanna Aarnautovic a recent AIM graduate. Having undertaken a university degree, Joanna was looking to gain greater specialist skills to enable faster career progression and workplace relevant training. Through her AIM course Joanna obtained the practical skills she needed to progress in her role. AIM’s flexible study and personalised support ensured she felt confident in completing her studies. Here’s her story:
"The facilitators are so knowledgeable.
That’s why I would recommend AIM."