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Gold Card Courses

Exclusive access to Short Courses

Build upon the foundation that your Vocational Qualification provides with specialised skills development, delivered on-campus or online, and designed to maintain your professional growth.


Business Management

Implementing Innovation and Continuous Improvements

Harness skills in innovative thinking, as well as identifying, analysing, and driving opportunities for organisational improvement.

Manage Innovation and Continuous Improvement

Combining the freedom of creativity with the discipline of due process, discover the skills, knowledge, and insight to effectively take the lead in using innovation to realise business outcomes.

Operational Planning

By providing you with the skills to develop the plan, acquire resources, monitor progress, and evaluate operational performance, this course will make you an expert at developing and implementing operational plans.

Workplace Diversity

Through an honest exploration of the opportunities and challenges inherent to Australia's diverse workplace populations, learn what needs to be overcome to create a truly inclusive workplace.

Workplace Safety

Learn strategies for promoting awareness and cooperation among staff and gain the tools to create and implement an effective and sustainable work health and safety framework in your workplace.


Communications

Advanced Communication

Empower yourself with the critical thinking skills to build compelling arguments, engage others, and present your ideas with influence and impact.

Advanced Presentation Skills

Learn to apply the principles of persuasion and connection to develop and deliver influential presentations.

Dealing with Difficult Behaviours

Develop as a proficient communicator adept in dealing with challenging personalities, equip yourself with the tools to mitigate conflict through mutually beneficial resolutions, and gain the courage to have difficult conversations in the workplace.

Develop a Compelling Business Case

Learn a step-by-step approach to putting together a strong business case, from analysing the variables (timelines, costs, risks vs return) to an implementation plan.

Government Writing For Impact (Public Sector)

This program focuses on writing clearly and concisely using plain English to ensure that communication of complex ideas is efficient and effective.

Manage Meetings

Maximise your time through this course, which will teach you how to identify the purpose of your meeting, whether it will be beneficial, and when, how, and where to schedule it.

Report Writing

The Report Writing short course provides you with techniques to create reports and informative documents that are well organised and clearly presented.

The Power of Influence

Identify your preferred influencing style and develop the skills that shape opinion, build credibility in the workplace, and positively influence people to achieve goals, including those over whom you have no authority.

Writing Persuasive Documents

Exploring a range of techniques and styles, you'll gain the talent for producing compelling and influential copy that engages audiences and inspires action.


Digital Marketing

Customer Journey Mapping Bootcamp

Learn how successful digital transformation involves being customer centric, agile, and data-driven, with technology showing the path but not setting the direction.

Fundamentals of Digital Marketing

Suitable for those in both marketing and non-marketing roles, this course will equip participants with practical techniques that will greatly simplify digital marketing.

Introduction to Google Analytics

Upon taking the Google Analytics Delivers Actionable Data Insights course you’ll be able to pull the data you need to make actionable data insights. 

Introduction to Search Ending Optimisation (SEO)

Ensure you’re able to hold your own in any SEO or Content conversation and help participate in your organisation's SEO and Content strategy.


Finance

Finance Fundamentals

Understand the fundamentals of finance such as interpreting financial reports, recognising the impact of financial strategies, and communicating effectively with finance professionals.

Manage Budgets

Explore key concepts in budgetary planning, implementation, and management, covering all aspects of managing team budgets and financial plans.


Health & Wellness

Mindfulness

This one-day program will lay the foundations for improving your focus and bringing back your power.

Resilience in Self

Uncover skills and techniques to utilise your strengths and recover from problems and challenges, allowing you to be emotionally resilient to stress, changes at work, and to life’s challenges in general.

The Happiness Advantage

This short course will cover key research-based principles and give you the tools to create a more positive and productive workplace and lifestyle.


Human Resources

Create Strategic Human Resource Plans

Address how to implement a strategic approach to planning and manage human resources in a way that integrates and aligns with organisational objectives.

Workforce Planning

Effectively evaluate and forecast your organisation's ongoing needs by profiling your workplace, analysing supply and demand, and devising strategies to minimise workforce gaps.


Leadership & Management

Building Team Performance

Gain the skills to develop a performance-based culture through the application of practical tools and strategies, resulting in more-engaged employees who are aligned on achieving team goals, meeting performance standards, and working collaboratively.

Design Thinking: Transform how you Create and Innovate

Combine the traditional internal focus on your organisation’s linear objectives and business metrics with an outward creative focus that challenges assumptions and redefines problems to deliver better business outcomes.

Effective Workplace Relationships

Focusing on communication and behaviour, this course teaches strategies to build interpersonal skills, be more responsive to others, and foster positive workplace relationships.

Frontline Leadership

Explore the critical leadership skills needed to get things done, such as identifying your leadership style, adapting your approach to suit different needs and situations, and translating organisation vision into achievable goals for your team.

Performance Management

From the setting of goals and allocation of work through to performance reviews and recognition, you will learn the skills you need to drive a performance culture and proactively address issues of diminished performance.


Personal & Professional Management

Business Networking         

Gain essential insight into the art of creating and maintaining strong and far reaching business networks. This course explores identifying appropriate networks, network participation, and personal networking competencies.

Critical Thinking and Problem Solving

Strengthen your ability to objectively analyse and evaluate issues, learn proven tools and techniques to identify and respond to challenges, and gain practical guidance on how to implement these skills in your workplace.

Time Management

Empower yourself with strategies to take back control of your time by better analysing workloads, prioritising tasks, and overcoming procrastination. Effective time management also reduces stress and increases confidence.

Work Priorities

This course provides you with practical tools and techniques to set meaningful goals and realistic plans to achieve them. It shows you how to manage pressures, organise work commitments, and improve your productivity.


Project Management

Agile Fundamentals

Take the first step on your Agile journey. Building a strong knowledge base and understanding of Agile frameworks starts by shifting your mindset.

Introduction to Projects

Covering all phases of the project lifecycle, you’ll gain insight into project planning, budget preparation, stakeholder management, schedule management, and project closure and review.


Sales

Customer Service Excellence

Customer Service Excellence offers you a foundation upon which to build responsive and mutually-beneficial interactions with your customers. It emphasises the importance of satisfying the customer, not just going through the motions of serving.

Key Account Management

Discover how to identify and create new opportunities within your accounts, develop enterprise-level relationships, and protect accounts against competitors by learning how to turn account growth opportunity into account growth reality.

Masterful Sales Prospecting

Through a thorough training of how to set appointments using a modern, multi-mode, multi-touch, value based outreach methodology, this course will help you to develop and implement a prospecting sequence that consistently generates meetings.


Training and Assessment

Training Fundamentals 

This one-day course explores everything you need to train others effectively. With a focus on adult learning principles, you will discover how to identify training needs and deliver skill-based training to individuals and groups that will meet the needs of the people and the organisation.


Online

Advanced Communication

Applied Project Management

Business Networking

Create Strategic Human Resource Plans

Effective Business Writing

Effective Communication 

Finance For Non-finance Managers 

Implementing Innovation And Continuous Improvement 

Introduction To Accounting

Manage Business Effectively

Manage Innovation And Continuous Improvement 

Manage People Effectively

Manage Performance Effectively

New Supervisor

Operational Planning

People Leadership

Project Management Fundamentals

Risk Management

Strategic Leadership

Work Priorities

Workforce Relations

Workplace Diversity

Workplace Safety